Terms of Service

One World Cacao products are carefully sourced and lovingly hand-crafted in small batches using pure cacao and other natural ingredients; subtle variations in color, texture and flavor are to be expected. To ensure satisfaction with your personal cacao experience we include with each shipment:

·       Instructions on how to brew or use your product(s)

·       Information about the global impact of your purchase

·       A little surprise – a quote, a note, a picture of our work – just for you!

If you still have questions after reviewing our Terms of Service and FAQ pages, please send us an email at contact@oneworldcacao.com that includes your name, order information and a brief description of how we can help you. Service inquiries will predominantly be resolved over email, but depending on the nature of your question, we may schedule a phone call or offer a brief video chat.